FAQ

All your questions answered!

How do I make an order?

Orders for our VDAY Collection can be placed here: https://www.shimaflora.com/shop

What payment methods are accepted?

We accept Paypal/VISA/MASTER/AMEX for online purchases. 

For PayNow options, kindly drop us a WhatsApp message at 84286921

How do I self collect?

All products are inclusive of delivery. We do not provide self-collection option for now.

Do you do delivery?

Yes, we do provide delivery! We engage with a 3rd party vendor for all our deliveries.

We deliver from 13-15 of February 2021 from 11 am - 6 pm.

As we are only delivering during this period, any other date selected will be automatically scheduled within this same period.

Do you provide same day delivery?

No we do not provide same day delivery. Kindly place an order at least 24 hours in advance.

Can I change the delivery date?

You may change the delivery date. However, please inform us 24 hours in advance because preserved flowers are extremely delicate and need constant care. However do note there is an additional surcharge of $25 for such services.

Can I change the delivery address?

You may change the delivery address. However, please inform us 24 hours in advance because preserved flowers are extremely delicate and need constant care. However do note there is an additional surcharge of $25 for such services.

What are the Delivery Days, Timing, and Locations for Valentines' Day?

NOTE:  Please indicate your choice of delivery date upon CHECKOUT page. We deliver from 13-15 of February 2021 from 11 am - 6 pm.

As we are only delivering during this period, any other date selected will be automatically scheduled within this same period. 

We are happy to deliver island-wide, except for the following locations: 

* Airline Road
* Army Bases
* Jurong Island
* Penjuru
* Sentosa
* Tuas

 

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